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Accessibility Statement

*Targeting WCAG 2.2 Level AA Conformance

Litespeed Construction Asheville is committed to ensuring that litespeedconstructionashevilleroofing.com is accessible to everyone, regardless of ability or technology. We believe the internet should be available and usable by all people, and we actively work to meet and maintain accessibility standards.

Last Updated: May 11, 2026

Contents

1. Accessibility Standards We Follow

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, published by the World Wide Web Consortium (W3C). WCAG 2.2 is the current internationally recognized standard for web accessibility and builds on previous versions to address a broader range of user needs.

Our accessibility efforts are also guided by:

  • The Americans with Disabilities Act (ADA) — which requires places of public accommodation, including websites, to be accessible to people with disabilities
  • Section 508 of the Rehabilitation Act — federal standards for accessible electronic and information technology
  • WAI-ARIA 1.2 (Accessible Rich Internet Applications) — technical specification for making dynamic web content accessible to assistive technologies

Accessibility is a core service we offer to our clients. We hold ourselves to the same standards we deliver for the businesses we serve. If you find any area of our site falling short, we want to know about it immediately.

2. Measures We Take

To ensure ongoing accessibility, Litespeed Construction Asheville takes the following measures:

  • Include accessibility as a requirement in all website design and development work
  • Conduct accessibility reviews when significant content or design updates are made
  • Use automated accessibility scanning tools as part of our review process
  • Maintain a minimum font size of 12pt across all pages and graphics
  • Ensure all color combinations meet WCAG 2.2 AA contrast ratios (4.5:1 for normal text, 3:1 for large text)
  • Provide text alternatives for all non-text content
  • Maintain a logical, consistent heading structure across all pages
  • Ensure all forms include proper labels and error identification
  • Test key pages with screen readers and keyboard-only navigation

3. Screen Reader and Keyboard Navigation

Screen Reader Optimization

Our website implements ARIA (Accessible Rich Internet Applications) attributes to ensure that users visiting with screen readers can navigate, understand, and interact with all content. Specific measures include:

  • Accurate form labels and field descriptions for all input elements
  • Descriptive alt text for images, including AI-assisted object recognition for images without manual alt text
  • OCR-based text extraction for text embedded within images
  • Defined element roles (buttons, menus, modal dialogs, navigation landmarks)
  • Automatic screen reader mode announcement when a screen reader is detected
  • Manual activation available at any time via the Alt+1 keyboard shortcut

Screen reader compatibility has been tested with JAWS, NVDA, VoiceOver, and TalkBack.

Keyboard Navigation Optimization

All interactive elements on our Site can be accessed and operated using a keyboard alone. This includes:

  • Full Tab and Shift+Tab navigation through all interactive elements
  • Arrow key navigation within dropdown menus and grouped controls
  • Escape key closes open menus, modals, and popups
  • Enter key activates buttons and links
  • Spacebar and Enter key for radio buttons and checkboxes
  • Keyboard focus is managed for popups and modal dialogs — focus does not drift outside
  • Content-skip menus available via Alt+2 or as the first focusable element on the page

Quick navigation shortcuts: M (menus), H (headings), F (forms), B (buttons), G (graphics).

4. Disability Profiles Supported

Epilepsy Safe

Eliminates flashing and blinking animations and risky color combinations that may trigger seizures.

Vision Impaired

Adjusts the site for visual impairments including degrading eyesight, tunnel vision, cataracts, and glaucoma.

Cognitive Disability

Assistive features to help users with Autism, Dyslexia, CVA, and other cognitive disabilities focus on essential content.

ADHD Friendly

Reduces distractions and visual noise to help users with ADHD and neurodevelopmental disorders browse and read more easily.

Blind Users

Full screen reader compatibility with JAWS, NVDA, VoiceOver, and TalkBack for blind users.

Motor Impaired

Full keyboard navigation support for users who cannot use a mouse or pointer device.

5. UI, Design, and Readability Adjustments

Users can customize their experience through the accessibility interface, which includes:

  • Font adjustments — increase or decrease font size, change font family, adjust spacing, alignment, and line height
  • Color adjustments — light, dark, inverted, and monochrome contrast profiles; over seven color scheme options for titles, text, and backgrounds
  • Animation controls — stop all running animations including videos, GIFs, and CSS transitions with a single click
  • Content highlighting — emphasize links and headings, or highlight focused and hovered elements
  • Audio muting — instantly mute all auto-playing audio on the site
  • Cognitive assistance — integrated search linked to Wikipedia and Wiktionary to help users decipher phrases, acronyms, and terminology
  • Cursor customization — change cursor color and size for improved visibility
  • Virtual keyboard — on-screen keyboard for users who cannot use a physical keyboard
  • Print mode — simplified, print-optimized view of page content

6. Browser and Assistive Technology Compatibility

We aim to support all major browsers and assistive technologies, covering over 95% of the user market. Tested and supported environments include:

  • Browsers: Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge, Opera
  • Screen readers: JAWS, NVDA (Windows); VoiceOver (macOS/iOS); TalkBack (Android)
  • Operating systems: Windows, macOS, iOS, Android

If you experience issues with a specific browser or assistive technology combination not listed above, please let us know using the contact information in Section 8.

7. Known Limitations

While we strive for full WCAG 2.2 AA conformance across all pages, we acknowledge the following areas that may have limitations or are actively being improved:

  • Third-party embedded content — some third-party tools, widgets, or embeds (such as scheduling tools, forms, or video players provided by external vendors) may not fully meet WCAG 2.2 AA standards. We work with vendors to address these issues and provide alternatives where possible.
  • Legacy blog content — older blog posts published before our current accessibility standards were adopted may contain images without alt text or heading structure inconsistencies. We are working to audit and remediate this content.
  • PDF documents — downloadable PDFs may not be fully accessible in all screen reader environments. If you need an accessible version of any document, please contact us and we will provide an alternative format.

We are actively addressing these limitations and update this section as issues are resolved.

8. Feedback and Contact

We welcome feedback on the accessibility of litespeedconstructionashevilleroofing.com. If you encounter any barriers, experience difficulty accessing any content, or have suggestions for improvement, please contact us:

Litespeed Construction Asheville – Accessibility Contact

Mailing: 460 Weaverville Road #6, Asheville, NC 28804

Email: contact@litespeedconstructionashevilleroofing.com

Phone: (828) 505-6051

When contacting us about an accessibility issue, it is helpful to include:

  • The URL or page where you encountered the issue.
  • A description of the barrier or problem.
  • The browser and assistive technology you were using, if applicable.

Our Response Timeline

Within 2 business days

We acknowledge your report and confirm it has been received

Within 7 business days

We assess the issue and provide an initial response with next steps

Within 30 days

We implement a fix or provide an accessible alternative where technically feasible

9. Formal Complaint Process

If you are not satisfied with our response to an accessibility concern, you may escalate your complaint through the following channels:

  • Email escalation: Send a follow-up to contact@litespeedconstructionashevilleroofing.com with “Formal Accessibility Complaint” in the subject line. Your complaint will be reviewed by senior management within 5 business days.
  • U.S. Department of Justice (ADA): File a complaint with the ADA National Network at adata.org or call 1-800-949-4232
  • U.S. Access Board (Section 508): Contact the U.S. Access Board at access-board.gov

Our commitment:

We treat every accessibility complaint seriously and are dedicated to resolving issues promptly. We will never penalize or treat differently any person who raises an accessibility concern.